What kind of Appliance is it?
This appliance is a heat - only boiler. This means it is pressurised and it needs a cylinder to store hot water. Some system components like the expansion vessel, pump and PRV are built into the boiler so there is no need for a tank in the loft.
When was the boiler manufactured?
This boiler was first manufactured in 2009 and is not currently in production. It is a Natural Gas only, Condensing and wall mounted boiler.
Is there a clock or roomstat available?
The BG330+ is compatible with a broad range of third-party roomstats and clocks. It is also compatible with our advanced eBUS connected controls such as the MiGo. For more information on roomstats you can contact an approved installer by
clicking here. Full instructions on how to operate are available in the user manual:
How do I use the controls?
My boiler has a fault and I need some help?
Your boiler should work reliably for a number of years if it is serviced annually, however
occasionally faults can occur. In a lot of cases faults can be temporary and if the boiler is reset it will start working again. We have created a special troubleshooting guide which you can access by
clicking here which may help you resolve the issue. If you continue to experience problems please
click here for contact information.
I am an Engineer. I would like technical information. Where can I get it from?
If you are a suitably qualified Gas Safe registered Engineer you can access our comprehensive technical help section by
clicking here.